Resolved -
This incident has been resolved.
Sep 11, 16:33 UTC
Monitoring -
We've also observed this incident temporarily affecting API stability in other regions. The Japan region and our API have recovered. We're continuing to monitor to ensure things remain stable.
Sep 11, 16:14 UTC
Investigating -
We're observing upstream provider network connectivity issues with our realtime servers which may result in timeouts and degraded performance across instances hosted in the Japan region.
Other regions appear to be unaffected by this issue, for the time being you may temporarily want to choose a different region during instance creation while we're investigating this incident with our provider.
Sep 11, 15:54 UTC
Resolved -
This incident has been resolved.
Sep 6, 06:09 UTC
Monitoring -
We've implemented a fix and things are stabilizing, we'll continue to monitor. If you're stuck with an empty friends list you may need to restart VRChat.
Sep 6, 05:37 UTC
Identified -
We've identified the issue as a problem with one of our upstream providers. We're actively working to implement mitigations.
Sep 6, 05:16 UTC
Investigating -
We're currently observing issues with logging in to VRChat and receiving friend presence updates
Sep 6, 05:07 UTC