Resolved -
This incident has been resolved.
Jul 25, 17:10 UTC
Update -
While our upstream provider is still investigating the network connectivity issues, you may be able use a VPN, such as Cloudflare WARP (https://one.one.one.one/) or other paid alternatives, as a temporary workaround.
Jul 25, 03:58 UTC
Update -
Our upstream provider is still working on analyzing the root cause and implementing a workaround for the network connectivity issues impacting our realtime servers in the US West region.
Other regions are unaffected by this issue, for the time being you may temporarily want to choose a different region during instance creation while we're investigating this incident with our provider.
Jul 25, 02:08 UTC
Update -
We're observing upstream provider network connectivity issues with our realtime servers which may result in timeouts and degraded performance across instances hosted in the US West region.
Other regions appear to be unaffected by this issue, for the time being you may temporarily want to choose a different region during instance creation while we're investigating this incident with our provider.
Jul 24, 22:31 UTC
Update -
We're observing upstream provider network connectivity issues with our realtime servers which may result in timeouts and degraded performance across instances hosted in the US West region.
Other regions appear to be unaffected by this issue, for the time being you may temporarily want to choose a different region during instance creation while we're investigating this incident with our provider.
Jul 24, 22:22 UTC
Investigating -
We are currently investigating login issues with VRChat.
Jul 24, 22:19 UTC