Resolved -
This incident has been resolved.
Jan 20, 11:59 UTC
Update -
The fix has been rolled out to all servers in the Japan and Europe region. We will continue to monitor for a short while to ensure all is stable but generally the issue should now be resolved.
Jan 20, 11:11 UTC
Update -
We're currently working with our upstream provider to roll out corrective measures to improve the overall stability of our realtime servers in the Japan and Europe region. These configuration updates may cause brief interruptions while they're being applied.
Jan 20, 08:19 UTC
Monitoring -
The aforementioned changes have been successfully rolled out and all realtime networking servers in the US-West region are back online. We'll continue monitoring for stability.
Jan 19, 17:53 UTC
Update -
We're currently working with our upstream provider to roll out corrective measures to improve the overall stability of our realtime servers in the US-West region. These configuration updates may cause brief interruptions while they're being applied.
Jan 19, 16:12 UTC
Investigating -
We are aware of some issues resulting in disconnections and inability to log into VRChat. We suspect that this is related to an upstream provider.
Jan 19, 05:06 UTC