Resolved -
Maintenance is now complete!
Mar 14, 23:07 UTC
Investigating -
We are undergoing maintenance for US-WEST, US-EAST, and EU regions. Users may experience disconnects during this time when connected to these regions.
Mar 14, 17:32 UTC
Update -
Our upstream provider has rolled out changes that should improve network connectivity across our real-time networking infrastructure. We'll keep monitoring the situation to quickly address any further issues.
Mar 13, 23:07 UTC
Monitoring -
Our upstream provider has rolled out changes that should improve network connectivity across our real-time networking infrastructure. We'll keep monitoring the situation to quickly address any further issues.
Mar 13, 23:03 UTC
Identified -
Our upstream provider is currently performing maintenance across our real-time networking infrastructure in an attempt to address the aforementioned connectivity issues. As a result of this maintenance being performed, you may see short interruptions in connectivity to any instances.
Mar 13, 20:23 UTC
Update -
We're additionally observing network connectivity issues with our realtime servers across instances hosted in EU.
Our upstream provider is continuing to investigate this issue.
Mar 13, 14:35 UTC
Investigating -
We're observing upstream provider network connectivity issues with our realtime servers which may result in timeouts and degraded performance across instances hosted in US-EAST.
Other regions appear to be unaffected by this issue, for the time being you may temporarily want to choose a different region during instance creation while we're investigating this incident with our provider.
Mar 12, 01:22 UTC