This incident is resolved. We are following up with our providers to determine the cause and implement mitigations.
Posted Aug 02, 2025 - 05:26 UTC
Monitoring
We're observing fewer acute issues, and most users should be able to reconnect to VRChat at this time. However, further incidents may occur and we are speaking with our providers to track down the cause.
Posted Aug 02, 2025 - 04:18 UTC
Identified
We're observing upstream provider network connectivity issues with our realtime servers which may result in timeouts and degraded performance.
Posted Aug 02, 2025 - 04:02 UTC
Update
We are continuing to investigate this issue.
Posted Aug 02, 2025 - 03:40 UTC
Investigating
We're aware of and are investigating degraded performance and instability of our API systems.
Posted Aug 02, 2025 - 03:40 UTC
This incident affected: API / Website (Authentication / Login, Social / Friends List, SDK Asset Uploads, Realtime Player State Changes) and Realtime Networking (USA, West (San José), USA, East (Washington D.C.), Europe (Amsterdam), Japan (Tokyo)).