All systems are operational

Past Incidents

2022-11-22

VRChat Service Disconnections

We're seeing reports of disconnections and users not being able to connect to VRChat.

We are investigating.

  • This issue has been resolved.

  • We're observing normal levels of successful logins and authentication.

  • We are observing successful logins, and it appears our upstream provider has resolved the issue for a subset of users.

  • Our upstream provider continues to work to resolve the issues causing our current service outage.

  • We are continuing to work with the upstream provider's team to resolve this issue.

  • The fix applied does not appear to be having an effect, we are in communication with the upstream provider.

  • The issue was identified as a service failure at an upstream provider, and we reached out to that provider for resolution.

    They have responded that a fix was applied. We are watching for improvement.

  • 2022-11-09

    Connection Issues

    We're seeing reports of disconnections and users not being able to connect to VRChat.

  • The previously reported incident has been resolved, although we are still observing to ensure service health.

  • Services should be stable, all endpoints are back online. It should be possible to log back in without issue.

  • Player Moderations have been re-enabled.

  • Friend lists have been re-enabled.

  • Performance issues were identified. We're still looking for the core cause of the problems.

    To reduce load on the VRChat API, the API is no longer delivering Player Moderations or Friends lists to users.

    We are investigating the root cause, and then will slowly re-enable these endpoints.