All systems are operational

Past Incidents

2022-09-30

Login and Disconnection Issues

We are observing increased login and disconnection failures. Investigating.

  • We have confirmed that the issue was due to momentary upstream provider downtime. The issue has passed.

  • The upstream provider appears to have recovered. We're keeping an eye on it.

  • Current investigation is pointing to issues at (a different) upstream provider.

    • 2022-09-29

    Login Failures

    We are observing an increased number of failed logins and are investigating.

  • The incident was due to a service upgrade, and has now passed.

    • 2022-09-25

    VRChat Services Degradation

    VRChat services are experiencing issues preventing login and other API interactions. We are investigating.

  • All issues have been resolved. If you still have problems, please follow these steps: While VRChat is starting up, click "Cancel" on the login circle prompt before it disappears. Then, log back in. After this login, you should be OK.

    Thanks for your patience. We will work to prevent these types of issues in the future.

  • VRChat services are coming back online. Login should be possible, although some features like friend lists may be degraded.

  • We are continuing to attempt to mitigate issues and bring VRChat services online. Thank you for your patience, we will provide an update when possible.

  • The issue has been identified. To ensure service stability while a fix is being implemented, some parts of VRChat may experience reduced functionality, such as friend lists.

    • 2022-09-24

    VRChat Services Degredation

    VRChat services are experiencing issues preventing login and other API interactions. We are investigating.

  • Our upstream provider has resolved their issues. All issues should be resolved. Thank you for your patience.

  • We have been working with our upstream provider to repair service issues, and are now slowly scaling services back up to ensure stability.

  • Due to ongoing issues at an upstream provider, VRChat services remain degraded. We are working to improve VRChat stability despite these issues.

  • VRChat should be accessible at this time, but service response time may be sluggish.

  • A fix has been implemented, and we're continuing to observe service status.