An upstream provider appears to be having difficulties. This is currently resulting in issues preventing users from connecting to US East servers.
This issue has been resolved, US East is once again functioning normally.
2023-03-11
North America Upstream Provider Issues
An upstream provider for VRChat is having issues within the North American region. Users in that region may be affected by disconnects and timeouts more frequently than usual.
Disconnection and timeout rates have returned to normal levels.
This incident has been resolved.
2023-03-07
Decline in user count
We have observed another drop in user connections to VRChat. We are investigating.
The cause was determined to be an upstream provider's temporary failure in service. The issue has been resolved.
We're observing a spike in successful user connections, and are observing to ensure stability.
2023-03-06
Connection Loss
We have observed a drop in user connections to VRChat. We are investigating.
