Past Incidents

2023-09-13

USA, West (San José) Degraded Network Performance and Stability

We're aware of upstream provider issues affecting the network performance and connection stability of some of our realtime servers located in US-West. Servers in other regions appear to be unaffected and you may want to open instances in a different region while we're working with our upstream provider on investigating and solving this.

The previously mentioned issues, caused by a third party network service provider, have been resolved. Performance and stability of the affected realtime servers have been restored and you shouldn't see random timeouts or high latency anymore.